We offer dedicated HRMS support for all users. Here’s how you can get help quickly and effectively.
Monday to Saturday: 9 AM – 7 PM
Sunday: Email-only support
Email: support@pravasi.com
Live Chat: Available within the HRMS app
Phone: 1800-123-456
| Issue Type | Response SLA |
|---|---|
| Critical (Login/Pay Errors) | 2 hours |
| Medium (Feature Bug) | 8 hours |
| Low (General Info) | 24 hours |